REFUND AND RETURNS
Unfortunately, we do not accept returns or do exchanges for purchased products.
DAMAGES AND ISSUES
If you order was damaged in-transit, defected, or if you have received the wrong order, please reach out to our customer service team immediately via email at hello@olysnacks.com or LINE us @olysnacks and provide the following information:
- Your Order Number or Screenshot of Order Confirmation
- Your Name, Address, and Phone Number
- Photos of the product
- Reason for return
CHANGES OR CANCELLATIONS If you need to
change your shipping address, you may notify us
within 3 hours of placing your order via LINE @olysnacks ONLY. Please send:
- Screenshot of your Order Confirmation
- New shipping address, name, and phone number
All sales are final. Your order
cannot be canceled after you have submitted your payment.